Privacy Policy
Your privacy matters to us. This policy explains how the Fort Smith Convention Center collects, uses, and protects your personal information when you visit our website, sign up for communications, or interact with our services. We respect your privacy and are committed to safeguarding the personal information you share with FSCC:
Data Collection
We collect information provided through event registration forms, newsletter signups, ticket purchases, website usage, and promotional activities.
Use of Information
Utilized to manage bookings, process payments, communicate event updates, tailor marketing offers, and improve user experience.
Sharing and Disclosing
We may share data with service providers (e.g., ticketing, email platforms), select partners for promotions, or as required by law (e.g., fraud prevention, emergencies, legal processes). In situations like mergers or asset transfers, personal data may be transferred accordingly.
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Your Choices
You may opt-out of marketing communications or request changes/deletion of your personal data via our contact page. You can disable cookies via your browser, though this may limit certain site features.
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Security
We implement standard technical and administrative measures to protect your data. However, no system is 100% secure—absolute security cannot be guaranteed.We do not knowingly collect personal data from children under 13. If such data is discovered, it will be promptly deleted.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."
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Updates
Policy updates will be posted on our website with an updated effective date.​