Terms and Conditions
This page outlines the terms, conditions, and policies that govern your use of the Fort Smith Convention Center website and services. By accessing or using the Fort Smith Convention Center (“FSCC”) facilities, website, or services, you agree to these Terms & Conditions:
Use of Premises & Booking
All bookings require a signed License Agreement outlining event scope, timing, and fees (e.g., insurance, security).
FSCC reserves the right to adjust sound levels and impose bag checks or magnetometer screening for large or sensitive events.
Prohibited Conduct & Items
Prohibited items include, but are not limited to, weapons, alcohol, outside food/beverage, professional cameras, recording devices, aerosol/noisemakers, drones, large bags, pets (except service animals), and other items deemed unsafe.
Smoking (including e-cigarettes) is banned inside all FSCC buildings; designated areas are available at least 50 feet from entrances.
Admission & Tickets
Re-entry is not permitted once the venue is exited.
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Only tickets from authorized vendors (e.g. Ticketmaster or FSCC Box Office) will be honored; FSCC is not liable for counterfeit or invalid tickets.
Safety & Conduct
All guests will be subject to reasonable searches upon entry.
Disorderly or intoxicated behavior may result in removal without refund.
FSCC follows applicable fire, safety, and ADA codes; arrangements for service animals and accessibility should be made ahead of time.
Exhibitors & Services
FSCC is the exclusive provider of utilities and services (power, water, compressed air, catering, etc.) for exhibitors.
Shipping onto premises must follow date and packaging guidelines; unapproved or abandoned freight may incur fees .
Banners, signage, or adhesives cannot be affixed without approval; prohibited materials (glitter, confetti, helium balloons, etc.) are not allowed.
Liability & Insurance
Event organizers must carry commercial general liability insurance naming FSCC and related entities as insured
FSCC is not responsible for lost, stolen, or unattended items.
Health Measures
Smoke-free policies extend to all areas (e-cigarettes included).
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General Terms
FSCC reserves the right to revoke access or refuse service for safety or policy violations.
FSCC enforces a strict no tipping policy—staff compensation does not include gratuities from guests.