Know Before You Go
Make the Most of Your Visit
We want your experience at the Fort Smith Convention Center to be seamless from start to finish. Our Know Before You Go page is your guide to important event-day details.​ Whether you're attending a concert, conference, or community event, this is the place to check before you arrive.
Bag Policy for Concerts and Events
All bags are subject to search upon entry.
Behavior Expectations
Guests are expected to conduct themselves in a manner that is respectful to all patrons and staff. Disruptive behavior, including but not limited to excessive noise, intoxication, or any actions that interfere with the enjoyment of others, may result in removal from the Fort Smith Convention Center premises.
Cashless Transactions
The Fort Smith Convention Center operates cashless. Payments for parking, ticket sales, and concessions must be made using debit or credit cards. Contactless and mobile payment options, including Apple Pay, Google Pay, and Samsung Pay, are accepted.
Prohibited Items
The following items are prohibited:
Alcoholic or other beverages
Artificial noise makers
Audio or video recording equipment
Cameras (check event-specific policies)
Bags (see Bag Policy)
Beach balls
Canes, chains, or sticks (non-medical use canes)
Cans, glass, or metal containers
Coolers (unless for medical supplies)
Costume masks
Diaper bags (unless accompanied by a baby)
E-cigarettes and vapes
Fireworks or any explosive
Folding chairs (except at White Oak Amphitheatre events)
Food and beverage
Helium balloons
Illegal drugs
Knives of any size
Large electronic devices (tablets, laptops, iPads, etc.)
Laser pointers
Pets (except service animals)
Promotional items with commercial identification
Strollers
Tape recorders
Large golf or non-telescopic umbrellas
​Weapons of any description, including firearms (even with a permit)
​Signs, banners, flags, or any items obstructing views or posing security risks
​Other items as determined by the Fort Smith Convention Center